Accessibility statement for the Registration Services Portal

Accessibility statement for the Registration Services Portal

This statement was updated on 4 December 2025.

The accessibility statement for the Registration Services Portal

Worcestershire County Council is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Registration Services Portal.

This website is run by the provider WPC Software Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard (including skip to content or skip to main navigation)
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

Non-accessible content

We know some parts of this website aren’t fully accessible:

  • some form elements are not labelled correctly for screen reader users
  • some minor parts of the form cannot be used by keyboard users
  • some pages do not use landmarks for screen reader users

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance issues identified below:

  • some functionality on the form is not fully keyboard accessible (2.1.1 Keyboard)
  • some form elements don’t have useful labels for screen reader users (2.4.6 Headings and Labels, 3.3.2 Labels or Instructions)
  • some pages do not contain landmarks (1.3.1 Info and Relationships)

Preparation of this accessibility statement

This statement was prepared on 23 October 2025. 

This website was last tested during October 2025. The testing was carried out using the following methods:

  • Axe Developer Tools to check the underlying code
  • keyboard only access testing a selection of user journeys
  • NVDA screen reader testing a selection of user journeys
  • zoom up to 400% to test that the site is responsive

The statement was last reviewed on 23 October 2025.

We are working closely with our website provider to address accessibility issues identified in this statement.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact: equality@worcestershire.gov.uk. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, please contact: equality@worcestershire.gov.uk. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Useful links

Link to the portal:

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