In this section

Resident contact adult social care

For support with wellbeing information, advice and guidance, referral to community services or Adult Social Care.

How to get in touch

You can send us a self‑assessment to help us understand your situation. This also gives you quick access to useful local and national support.

Complete a self‑assessment

A self‑assessment lets you describe your needs in your own words. You will answer some simple questions about your health and wellbeing.

How the self‑assessment works:

You can complete the self‑assessment yourself
A friend or relative can do it for you if you agree to it
Someone with Lasting Power of Attorney can also complete it on your behalf.

You will be asked questions about your daily life and the support you may need. Based on your answers, we will direct you to information, advice and services that are tailored to your needs.

Report suspected abuse or neglect

We all have the right to live in safety, free from abuse and neglect. Safeguarding in Worcestershire responds to concerns about abuse and neglect in relation to adults who:

require care and support (whether or not the local authority is meeting any of those needs)
are experiencing, or at risk of, abuse or neglect; and
as a result of their care and support needs are unable to protect themselves from either the risk of, or the experience of abuse or neglect

Report a safeguarding concern about an Adult

Further information on safeguarding and concerns about an adult.

Alternative contact options

The best way to get in touch is using the online referral.

However, if you are a member of the public and cannot complete the forms online, please book a telephone appointment.

Please note:

the telephone appointment line is not for professionals, if you are a professional please use the online form
if you already have an allocated social worker, please contact their team directly

Book a telephone appointment

If you need help booking the appointment please call the Adult Front Door Service on: 01905 768053

Our opening hours are Monday to Thursday 9:00am to 5.00pm and Friday 9:00am to 4.30pm.

Outside these hours, contact the out of hours Emergency Duty Team